I made a mistake.
Some time back, our team met right smack in the middle of the week on Wednesday at 10 a.m.
My team rolled into the office with seconds to spare. Prospecting fell and productivity was mis-aligned.
Okay, so, let’s start the week off right. We move our meetings to Mondays at 9 a.m.
We also need consistency, right? Now weekly training is Wednesdays at 9 a.m.
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What happened?
Mondays started to set the tone for the week: a constant game of catch up.
Tuesday 1-on-1 with the agents and Wednesday trainings tied up the sales agents and myself from prospecting.
No wonder our productivity didn’t fully re-align; preaching protecting our time while simultaneously saying it’s not that important by booking meetings together.
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We needed to change. And with a Holiday Monday on the horizon, there was no better time than this month to revise, reschedule and retrain our agents.
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The latest episode of The Whissel Way podcast had me to realizing the error I had made AND helped me recalibrate. Prospecting is the single most important activity, and thankfully our team already has script and roleplay worked into our schedules. To my Google calendar I went to reschedule all our upcoming meetings and trainings.
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Here’s our NEW weekly schedule:
Mondays: 8 a.m. team huddle / 9 a.m. in-office lead follow up / Noon 12 Week Year Power Half Hour
Tuesdays: 8 a.m. team huddle / 8:45 a.m. script and roleplay / 9-11 a.m. prospecting / 11 a.m. Team Meeting
Wednesdays: 8 a.m. team huddle / 8:45 a.m. script and roleplay / 9-11 a.m. prospecting / 11 a.m. Team Training
Thursdays: 8 a.m. team huddle / 8:45 a.m. script and roleplay / 9-11 a.m. prospecting / 11 a.m. alternating agent 1-on-1 (previously weekly, now bi-weekly)
Fridays: 8 a.m. team huddle / Noon Agent Vibe Open Office
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Ah, I think I can breathe now… Let’s have a good week!
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