Downloadable Playbooks

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HRVA HOMES PLAYBOOKS

Leading with Education, Nourishing Greatness

Oh my gosh, what an honor it was to be interviewed by Title Quest here in Hampton Roads. This was such a fun process and I’m so grateful to be given a platform where I can share what really motivates me every single day to get up and get to work.

This isn’t the first time you’ll hear it and it definitely won’t be the last: education in an ever shifting market is crucial!!!

We approach every client strategy session, showing, offer, inspection, APPRAISAL with clearly defining what to expect, the importance following best practices and how to navigate next steps. We start EV-ER-Y-THING with ensuring our clients are the most knowledgeable out there.

In this interview, I talk about how I got into real estate, what kept me in it and what resources are at our fingers tips at little to no cost to keep yourself informed and CONFIDENT to educate your VIPS!

Know someone moving to Hampton Roads? Call me! We’ll start ‘em off on the right feet.

-e

I made a mistake.

Some time back, our team met right smack in the middle of the week on Wednesday at 10 a.m.

My team rolled into the office with seconds to spare. Prospecting fell and productivity was mis-aligned.

Okay, so, let’s start the week off right. We move our meetings to Mondays at 9 a.m.

We also need consistency, right? Now weekly training is Wednesdays at 9 a.m.

—

What happened?

Mondays started to set the tone for the week: a constant game of catch up.

Tuesday 1-on-1 with the agents and Wednesday trainings tied up the sales agents and myself from prospecting.

No wonder our productivity didn’t fully re-align; preaching protecting our time while simultaneously saying it’s not that important by booking meetings together.

—

We needed to change. And with a Holiday Monday on the horizon, there was no better time than this month to revise, reschedule and retrain our agents.

—

The latest episode of The Whissel Way podcast had me to realizing the error I had made AND helped me recalibrate. Prospecting is the single most important activity, and thankfully our team already has script and roleplay worked into our schedules. To my Google calendar I went to reschedule all our upcoming meetings and trainings.

—

Here’s our NEW weekly schedule:

• Mondays: 8 a.m. team huddle / 9 a.m. in-office lead follow up / Noon 12 Week Year Power Half Hour

• Tuesdays: 8 a.m. team huddle / 8:45 a.m. script and roleplay / 9-11 a.m. prospecting / 11 a.m. Team Meeting

• Wednesdays: 8 a.m. team huddle / 8:45 a.m. script and roleplay / 9-11 a.m. prospecting / 11 a.m. Team Training

• Thursdays: 8 a.m. team huddle / 8:45 a.m. script and roleplay / 9-11 a.m. prospecting / 11 a.m. alternating agent 1-on-1 (previously weekly, now bi-weekly)

• Fridays: 8 a.m. team huddle / Noon Agent Vibe Open Office

—

Ah, I think I can breathe now… Let’s have a good week!

—

Listing here to The Whissel Way Podcast: Revolutionize Your Real Estate Team Meetings with Proven Strategies

LeadUP Notes: Top Agent Panel

Andy Alloway - Nebraska Realty

• Prioritizes relationships and retention as key markers of success.

• Offers a blend of large-company tools with small-company service.

• Focuses on getting agents into production quickly through structured onboarding and mentorship.

Brenda Tushaus - RE/MAX:

• Emphasizes innovation and high service standards.

• Maintains a strict policy on agent commitment and support.

• Distinguishes between sales executives and agents, with a focus on high-end offices.

Mike Little - Iron Valley Real Estate:

• Aims for a goal of 300 agents.

• Utilizes daily social media messages and incentives to drive performance.

Mary Beth Klatt - KW Global Brokerage:

• Prioritizes training culture and creating a supportive environment.

• Focuses on differentiation and providing unique benefits to agents.

• Uses various incentives, including VIP opportunities and sales-related rewards.

Team Huddle:

• Utilizes daily messages and a mix of recruiting methods.

• Emphasizes consistent follow-up and attention to agents' needs.

• Identifies specific benefits and value propositions to attract agents.

• Incorporates open house recruiting and personalized follow-up strategies.

Coffee with Coaches:

• Encourages agents to make decisions based on personal values.

• Establishes clear standards and emphasizes the benefits to agents.

• Discusses growth opportunities and collective team achievements.

---

These notes are now streamlined and organized, making it easier to understand the key points discussed during the Top Agent Panel. Let me know if there's anything else I can assist you with!

LeadUP Notes: Kate Simon - Creating Resilient Organizations

Kate Simon - Skill of Resilience - Creating Resilient Organizations

1. Improve and increase retention.

2. Make the organization adaptable to changes.

Challenges:

• Strengthen the immune system for more risk-taking and growth opportunities.

• Visionary leadership with resilient individuals leads to enhanced personal and team performance.

• Ultimately, fortify the organization against any challenges.

C's of Organizational Resilience Creation:

Culture:

• Cultivate a strong team culture.

• Lead by example; set expectations.

• Define core values collaboratively.

• Practice scripting and alignment.

• Assess if ideas match the team's values.

Competence:

• Ensure robust onboarding processes.

• Develop training calendars addressing skill gaps.

Connectedness:

• Foster team connections to solidify culture.

• Incorporate community activities.

• Make sales meetings engaging.

• Implement buddy systems and subgroups within the organization.

Commitment:

• Clarify individual and team commitment.

• Explore personal growth within the team environment.

• Utilize vision casting to align goals.

Communication:

• Over-communicate internally and externally.

• Provide updates, solutions, and future plans consistently.

Coordination:

• Align team goals with individual goals.

• Create a supportive environment for everyone's success.

Consideration:

• Demonstrate care and recognition for team members.

• Incorporate consideration into daily routines.

• Ensure agents' goals are attainable and supported.

Old School Recruiting Meets New School Recruiting:

• Utilize both traditional and modern tactics for recruiting.

• Adapt strategies to leverage technology and personal connections effectively.

LeadUP Notes: Winning with the New Rules

Three Types of Leaders:

• Head-in-the-sand optimist: Do nothing.

• Observing and waiting: Risk getting left behind.

• Preparing: Prepare for the worst and hope for the best.

Shift in Listing Priority:

• Current: 43% listings; Next: 53% listings (additional sales needed).

• Buyers: From 85 to 57% due to changes; 47% after changes to compensate for loss.

Impacts:

1. More buyers will approach listing agents directly.

2. FSBO (For Sale By Owner) and expired opportunities will increase.

3. Database business for listing agents will slightly increase.

4. Open houses gain more value; outline the next model (Double End X).

5. Listing agents retain influence over buyer agent compensation.

6. Listing agents can still build teams and networks with a listings-first model.

Effects on Buyers Agents:

1. Buyers expect not to pay commissions.

2. Buyers' agents will face objections to work with the listing agent more frequently.

3. Buyers' agents may offer fees for services or discounts; flat fee agents on the buy side.

4. Database business on the buy side may decline.

5. Buyer leads become cheaper; more companies may approach the listing agent directly.

6. First-time homebuyers may struggle with the process or go it alone.

7. Buyers will resist being locked into using one agent (create a simple non-exclusive Buyer Agency form).

8. Buyers may need to change loan programs; less enthusiasm for holding open houses.

9. Buyers' agents may earn more for clients who see value.

Key Principle: OVER COMMUNICATE EVERY STEP

Do you practice MMFI?

I had the pleasure last week of attending the Glover U LeadUp conference in Florida and I have so many amazing ah ha’s that I am going to spend some time on sharing them with you.

Kathy Schweitzer, who is just a powerhouse coach in the real estate industry, and an amazing leader shared about the ONE mistake so many leaders make when it comes to their people and it was missing out on the MMFI-

Make Me Feel Important

I mean wow. How simple is that? Yet, I think we can all think of a leader or maybe even a few right now who completely miss the boat on that!

In fact, you can watch Kathy’s brief statement on MMFI at this link HERE, but also take a look at some of the ways I brainstormed with some of my fellow leaders on how we don’t miss this oh so important piece of the leadership puzzle.

Here are our notes-

As a leader in a real estate company, fostering a sense of importance and value among your agents is crucial for their motivation, job satisfaction, and overall success. Here are some effective strategies to make your agents feel important and valued:

1. Open and Transparent Communication: Maintain open lines of communication with your agents. Regularly share company updates, goals, and achievements. Provide feedback, both positive and constructive, to help them grow. Encourage an environment where they feel comfortable expressing their ideas, concerns, and suggestions.

   1. Morning Huddles

   2. Weekly Team Meetings

   3. Recurring One-on-One meetings

2. Recognize and Celebrate Achievements: Acknowledge and celebrate your agents' accomplishments. Whether it's closing a significant deal, achieving sales targets, or receiving positive client feedback, publicly recognize their efforts through team meetings, company newsletters, or social media shout-outs. Show genuine appreciation for their hard work and dedication.

   1. Highlight a first transaction

   2. Highlight a team anniversary

   3. Celebrate someone who embodies your team culture

3. Provide Opportunities for Growth: Invest in your agents' professional development by offering training programs, workshops, and seminars. Encourage them to enhance their skills, acquire new knowledge, and stay up-to-date with industry trends. Support their pursuit of certifications and designations that can further their career prospects.

   1. Send them to brokerage conferences

   2. Invest in their coaching or even split the cost

4. Empowerment and Autonomy: Give your agents the autonomy to make decisions and take ownership of their work. Trust their judgment and provide them with the necessary resources and support to succeed. Encourage innovation and creative problem-solving. Recognize and reward their initiative and independence.

   1. This will also stop the “got a minute” that can eat up a leader’s day

5. Create a Supportive and Collaborative Culture: Build a positive and inclusive work environment where collaboration and teamwork are encouraged. Foster a sense of camaraderie by organizing team-building activities, networking events, or mentorship programs. Encourage agents to share their knowledge and best practices with one another, fostering a culture of continuous learning.

   1. Hold quarterly team nights

   2. Call Days and Nights including lunch or dinner when you're done

   3. For larger teams, a themed potluck is a blast

6. Listen and Respond to Feedback: Actively listen to your agents' feedback and suggestions. Show that their opinions matter by implementing changes based on their input whenever possible. Regularly seek their input on important decisions and initiatives. Make them feel that their perspectives contribute to the growth and success of the company.

   1. Listen to understand

   2. Pull a leadership panel to discuss team changes for buy-in from the whole team

   3. Don’t just always dictate

7. Provide Competitive Compensation and Benefits: Offer competitive commission structures, bonuses, and incentives that recognize and reward outstanding performance. Provide attractive benefits packages that support their well-being and work-life balance. Show that you value their contributions by ensuring their compensation aligns with their achievements.

   1. Do your caps and compensation models match your value proposition?

   2. Are you in line with local compensation models?

8. Foster Work-Life Balance: Promote a healthy work-life balance by encouraging flexible working arrangements, if feasible. Recognize the importance of personal time and support your agents in maintaining a healthy equilibrium between work and personal life. Encourage vacations and time off to recharge and avoid burnout.

   1. This is a tough industry and one of the great values pf a team is to find that work-life balance. Are you encouraging that?

   2. Half-Day Fridays in the summer?

   3. Mandatory vacation time?

9. Lead by Example: As a leader, lead by example and embody the values and work ethic you expect from your agents. Show integrity, professionalism, and a strong commitment to their success. Be accessible, approachable, and supportive. Demonstrate your genuine care for their well-being and growth.

   1. Are you giving and doing what you expect? Even better are you giving and doing MORE than you expect?

Remember, making your agents feel important and valued is an ongoing process that requires consistent effort and genuine care. You should be focused on foster a positive and thriving work environment where your agents feel appreciated, motivated, and inspired to achieve their best.

As Greg Erlanger said at LeadUp- “A leader needs to be passionate about the people, if not, be an investor, take a step back and hire a leader who can be passionate about the people”

Imposter Syndrome… Again

Imposter syndrome is a feeling that I have struggled with for a long time. I’ve talked about it here before. It's the feeling that I don't belong in my job, that I'm not good enough, and that at any moment, someone is going to realize that I'm just pretending to know what I'm doing. It's a constant battle in my head, and it's something that I have to actively work to overcome every day.

One of the biggest ways that imposter syndrome has impacted me is in my self-doubt. I constantly question my abilities and second-guess myself. I'm always looking for validation and reassurance from others, which can be exhausting. It's hard to make decisions, and I often feel paralyzed by the fear of making a mistake.

Another way imposter syndrome has affected me is in my perfectionism. I have a hard time accepting that it's okay to make mistakes, and I put a lot of pressure on myself to be perfect. I'm constantly striving for perfection, which can be exhausting and can lead to burnout.

Imposter syndrome has also had an impact on my relationships with other agents in the industry. I often feel like I have to prove myself to them and that I'm not good enough to be working with them. This has led to a lot of stress and anxiety, and it's something that I have to actively work to overcome.

Despite these struggles, I have come to realize that imposter syndrome is a common feeling and that many successful people have experienced it at some point in their careers. I try to remind myself that it's normal to have self-doubt, and to practice self-compassion. I allow myself grace and focus on getting 1% better every day. I also focus on my accomplishments and remind myself of my past successes, and surround myself with supportive people (my High Vibe Tribe) who can provide encouragement and help me keep things in perspective.

Imposter syndrome is a feeling that I have struggled with for a long time, but it's something that I'm working to overcome. By recognizing that this feeling is normal, practicing self-compassion, focusing on my accomplishments, and surrounding myself with supportive people, I'm working to overcome imposter syndrome and achieve my goals with greater confidence.

My High-Vibe Tribe

As we all know, setting goals is one thing, but actually achieving them is another. One of the most important things that has helped me in my journey towards achieving my goals is having a tribe of friends who hold me accountable.

When I first started setting goals, I found myself struggling to stay motivated and on track. I would often give up on my goals when things got tough or when I faced setbacks. But then, I met a group of like-minded individuals who were also working towards their own goals. We started supporting and encouraging each other, and it made all the difference.

Having a tribe of friends who understand and support your goals is incredibly important. They are there to cheer you on when things are going well and to pick you up when you fall. They are also there to hold you accountable when you start to falter. They will remind you of your goals and why you set them in the first place. They will ask you how you’re progressing and help you stay on track.

One of the best things about having a tribe of friends who hold you accountable is that it makes the journey towards achieving your goals much more enjoyable. It’s no longer just about the end result, but about the journey and the progress that you make together. We share our successes and failures, and learn from each other’s experiences.

Being part of a tribe of friends who hold me accountable to my goals has been one of the most valuable experiences in my life. It has helped me stay motivated and on track, and has made the journey towards achieving my goals much more enjoyable. I encourage everyone to find their own tribe of friends who can help them achieve their goals. It truly makes all the difference.

Take it down a notch

I haven’t seen this market before, I get it, and trust me, seasoned agent… I have heard it before.

Can you just take it down a notch when you tell me how unprepared you assume I am?

Can we maybe dig in a bit deeper and not do so much assuming?

Here are a few things that caught my eye this week that I liked and want to share…

A little friendly competition

I think it’s no secret that I’m a bit competitive. I like to keep it friendly and light and generally, I am a good sport. In fact, I think having a healthy competitive nature is a good thing in our industry, for me it helps my drive to push forward continue. In fact, I am most competitive with myself, I am always trying to beat my most recent stats and numbers… again just constantly pushing myself forward. It’s a good thing for me.

Now that we are entering this new (to me) market SHIFT I am finding myself pushing even harder. I know this is going to require me to juggle the competitive nature I have to ensure I am finding an even balance. In a coming market that is going to require 3x’s the effort just to keep our current market share… competitive Erin wants to figure out how to exceed that and GAIN market share.

So how do I avoid the stress I was feeling earlier this year and still move everything forward for the good of the team?

Here is what I am thinking my focus will be as we head into the end of the year

1. Tighten up our current systems and fill any holes

2. Document, document, document. Make sure all of our current systems are well-documented and understood

3. Complete our BIG new lead generation project (I can’t wait to share this)

4. Leverage more with the current team

5. Find time to just be… without pressure and without guilt

I hope to look back on this post and smile and see that we made it through

What is happening here?

A few weeks ago I received an email that basically said, ‘Hey Erin, we hear you’re doing some cool things will you hop on a call with Jay Papasan to talk about it?”

Excuse me? What?

What is happening here? Do they know I am a mess? That I am completely fumbling my way through life? That I still haven’t figured out the whole The One Thing stuff? What am I doing that would make them want to hear from me?!

I suffer so much from impostor phenomenon (Checkout some interesting stuff here on why it’s a phenomenon) even though I tell myself hey you’re doing good stuff Erin, and hey you have value… it’s still there… I don’t shake it very well. When opportunities like this come up, and they have in different ways and industries over the years, I am equally incredibly honored and completely shaken all at once. This isn’t some kind of humble brag. This is honest, I guess confusion you could call it, on how these cool opportunities come our way.

The day of the call (which was a recorded video) I had a stack of papers with every kind of number statistic and piece of data that showed the growth of our little team, I had a list of all the things I thought we had done that was pretty cool and possibly unique or at a minimum had a bit of a spin to it… and it made me so damn proud of what WE have created here. It’s had me thinking that I need to work hard on moving past this impostor feeling, because this team I have had the honor to build a professional life that spills over into my personal life deserves every bit of this.

We are doing what we set out to do, build a community within our real estate community, where we lift and elevator others to build these giant lives by design. All I want is to see this team grow into their own and find their successes and hit these goals I am so lucky to share… and a byproduct of that is super cool opportunities.

I have NO doubt I will still say WTF many many times as we keep doing good things and building this company from a place of love, but I am going to keep reminding myself that these people who have said YES to joining my vision deserve everything that comes from it.

Oh, and Jay Papasan, just as cool as I imagined he would be, and in walking me through our success as a team and it was just what I needed for my heart at the time.

Relationship Goals

I need friends…. don’t get me wrong I have friends… in fact I think I have some pretty great friends… I just need friends that can maybe relate more to my life and its chaos.

I need a deeper level, those who understand my insane life so well that I don’t have to apologize all the time for canceled plans, and answering phones… I need friends who have big goals… so big they seem nuts.

I need people who even when I say I am over it all, they know I only mean I am over it now.

I need friends who get it when I call to say I am going to fire a client and no when I should and when I shouldn’t.

I need people who totally understand that I can simultaneously be having a great year in my local market and still feel like a super small fish in the giant national real estate pond.

I think I just need to focus in on finding that tribe that gets me.

It’s like Gary Keller says… I am going to have to get on a plane to see my friends… I think it’s that time.

I admit it… I am an addict…

Okay, I consider myself fairly techy, tech systems, and SaaS friendly. My brain really works in a weird way when It comes to incorporating systems and tech and if I could crack it open and show it to you, I like to think you would be impressed… and yet, I am addicted to 3 colored legal pads.

I promise I tried everything, Evernote, Google Keep (I still use this kind of), Ipad apps, phone apps, Instagram influencer-designed planners, large beautiful planners, spiral-bound notebooks, and so much more. NONE of these things stuck with me… much like every other diet I have ever tried I had no follow-through to stick with it.

I don’t know how it happened but last year in frustration I decided I could really take my “notes” down to 3 key subjects

1. My to-do list (business & personal on one list)

2. My lead notes

3. My HRVA Homes Business needs, notes, and “brilliant in the moment” notes

I popped on to Amazon and found a set of 3 legal pads in 3 colors and this seemed like a great solution, I could assign a subject to each color, keep them with me at all times and quickly know which legal pad I needed very easily.

It has been a year now and I have gone through quite a few of each colored pad. I save the purple "lead” notepads and blue “HRVA Homes Business” notepads in case I need to reference them and trash the to-do list pads.

Don’t get me wrong, I definitely still get our lead notes into our database and use the tasks function in our database, all transferred from these notepads quite often but this is a great first stop for my ideas, brain dumps, and notes.

Here is a link to the notepads I use

Focus

Coming off of a week with Covid I am determined to find and practice my focus for the first quarter. I like ideas, coming up with ideas, and even running scenarios about those ideas in my head… however, I often lack the focus to pull the ideas together. This is especially true when the everyday business of real estate and our team has to continue.

So the challenge becomes to find my focus on the everyday things and really get intentional about knocking out those must-do activities while also indulging myself with the ideas running through my head in a controlled way.

Currently, I have a great morning must-do list for the office. These are the items that have to happen daily to move the needle forward in our business. They include reviewing the daily team reports, checking in with everyone on my personal pipeline, reviewing the status of each pending transaction, completing our database tasks, and doing one thing for each of our 4 lead levers we are concentrating on this year. After those are done THEN I can catch up on emails, texts, and calls. This is the type of focus that truly helps the way my brain can quickly lose focus. I have a list of all of this written out so that when I start to wander I can look at it and bring myself back on track.

So now the challenge for me becomes finding and staying on the everyday focus and avoiding burnout by allowing time for my ideas. I’ve decided to calendar in whitespace. 2 hours per week broken up that will allow me to dive in a bit more on some ideas and maybe even actually bring them forward into the business(es) to grow.

Finding time for white space has always seemed like a great but unrealistic idea to me, however, I’m starting to realize it’s going to be a must to keep focus and growing and have some fun with the ideas running through my head.

My Morning Routine

Boy… I hope you didn’t come here looking for a well-drawn-out list of what I do every morning that brings bucket loads of leads, happy team partners, a content family, and more to my life…. because I have no idea how to do that. Instead here’s what I am hobbling my way through with a goal of making this 100% successful at least 3 days a week for now, because disasters happen and life isn’t perfect.

What does your morning look like? I really want to know where I can improve.

Think of this as a hybrid of The Miracle Morning and Ryan Serhants morning described in Sell it Like Serhant

5am: Take the dog out and consistently yell his name across the backyard in the freezing cold morning

5:10am: Feed dog and make coffee

5:30am: Silence/Mediation (I use the CALM app) I am terrible at calming my mind… it’s a work in progress

5:50am: Affirmations - I need this to help fight my Imposter Syndrome feelings

6am: Check Emails- I know in most cases we should be waiting but I am determined to stop lying and pretending like I am not checking them

6:30am: Verfiy the plans for the day

6:45am: Get Ready to head to the office

7:30am: Leave for the Office

7:45aam: Get in the office, make coffee, warm my computer up and get ready to go

8am: Morning Team Huddle

8:15am- 9am: Do one thing to work toward our 4 lead source focuses for the year (Past Client, Sphere, Social Ads, Agent Partners)

9am: Complete all Database tasks

10am: Review all team Pending Transactions (Wednesday’s we have our weekly team meeting)

10:30am: Check Email Again

11am-12pm: One on One’s with each team member and Department Meetings

I do my best to keep client appointments, closings, and inspections until after 1 pm every day, but of course, life happens and nothing is perfect.

These blogs should never be judged for their grammar or spelling excellence… who has time for perfection in an imperfect world?

2022 Book List

Atomic Habits https://amzn.to/32XU1WF

Be Our Guest https://amzn.to/3EYsqCb

Dare to Lead https://amzn.to/31vWwiG

The EMyth Revisited https://amzn.to/3G0ibye

The 12 Week Year https://amzn.to/34qetQL

The one thing https://amzn.to/3pUWfiw

Sell it like Serhant https://amzn.to/3pWBanP

MREA https://amzn.to/3JFNdOi

The Leader Launchpad https://amzn.to/3mY9Eoj

The Coaching Habit https://amzn.to/3HB4Ug7

The 10x Rule https://amzn.to/3zr7MJw

Tribal Leadership https://amzn.to/3G1m8CQ

Multipliers https://amzn.to/3JMODGH

Talking to Strangers https://amzn.to/3G0rka7

Upstream https://amzn.to/3zr9CtU

Grit https://amzn.to/3eQQsEz

What the heck is EOS https://amzn.to/3pU7eZG

Never Split the Difference https://amzn.to/334hu8w

Limitless https://amzn.to/3FXEbtz

Seven Levels of Communication https://amzn.to/3pVHsEa

Ceremony https://amzn.to/32Q3orK

The Purpose Factor https://amzn.to/3pWqS7p

Start with Why https://amzn.to/3pV5lMc

Ninja Selling https://amzn.to/3FY2XK9

Disclaimer: Some of these links may be affiliate links where we will earn a small commission if you make a purchase at no additional cost to you.

These blogs should never be judged for their grammar or spelling excellence… who has time for perfection in an imperfect world?

What am I even doing?

Today on Facebook the memory above popped up from 3 years ago and I had to laugh to myself at how right Gary Keller is.

5 years ago I was BURNT OUT

Single Mom- check

Broke- check

Overworked- check

Underpaid- check

Awful credit- check

Directionless- check

Sad- check

I just wasn’t the person I could be. I hadn’t even tapped a smidge of my potential, and yet every day self-doubt lingers. I ask myself what am I even doing. I often linger with imposter syndrome-like thoughts that can be pretty harmful. I find leadership pretty dang lonely a majority of the time… and yet… I can’t imagine a better life. I don’t want to do anything else or be anywhere else than right here.

Here, with my family, amazing real estate team, my friends and so many partners I choose and who choose me in return.

I am my own walking conundrum of thinking I am pretty good at this stuff while also carrying some major self-doubt. I often wonder if that’s what helps me try to keep it real. I am after all just me and I am kind of bumbling along in this Team Leader role… failing forward as we often say… and it seems to be working out okay.

I listen to a lot of industry podcasts, read a lot of blogs, watch YouTube videos, and generally hear a lot of awesome folks share their thoughts on life in this industry but I don’t hear of people feeling vulnerable, or not sure what they are doing, or if they deserve where they are.

I want to be honest with anyone coming here because just in case you feel like me, just in case you are out there feeling these feelings of doing big things while simultaneously not being sure what in the hell you are doing… I don’t want you to feel alone. I have a feeling there are a few of us out there… I would love to hear from you.

These blogs should never be judged for their grammar or spelling excellence… who has time for perfection in an imperfect world?